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Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We may use cookies to assemble your order, but they contain no personal information. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

  • your name and address
  • phone number
  • email address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, you should contact us.

We will hold your information for the purpose of administering your account and marketing. We may share the information within our group. If you do not wish to receive marketing information from us, please advise us by email.

Cookie Policy

What are cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. At Vegs and Flowers we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

To order products on Vegs and Flowers, you need to have cookies enabled - see the section on Managing cookies. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing. We may also use technologies, such as our own cookies, to provide you with personalised online display advertising tailored to your interests. 

We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes - in other words to show you different products and services based on what you appear to be interested in. 

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website. If you have any questions, please contact us.